14 day returns policy
We want you to be completely satisified with your purchase. If, for any reason you're not happy with your items, you can return them for a full refund or exchange your items within 14 days of recieving your order.
Please not the original shipping fees are non-refundable.
Please see the full conditions below:
- Items must be returned unworn in their original condition within 14 days of the delivery date.
- Items should be in their original unused condition with tags their original tags attached and be in their GYM2SKIN bag.
- Please ensure all items are free from stains, marks, odors or flaws as these will not be accepted for a return.
- We reserve the right to refuse returns that do not meet the above criteria.
RETURN SHIPPING
- You are responsible for the cost of return shipping.
- Please use a trackable shipping service and retain proof of postage with a tracking number.
- We are not responsible for any lost parcels; any missing parcels will need to be addressed with your courier.
To start a return or exchange :
Scroll to the footer of our website and click on the ‘Returns Center’ link.
Once you're in the Returns Center, enter your order number and follow the on-screen instructions.
Send Your Return: Send the item(s) to the following address:
GYM2SKIN
PO Box 305
ELLESMERE
SY10 1HB
REFUND PROCESS
If your refund is approved, please allow up to 14 working days for the refund to be processed.
The refund will be issued in the same form of payment used for the original purchase.
If you have any questions, feel free to contact us at contact@gym2skin.com